We are a member and certified buyer of Ontario Ginseng Growers Association. In order to become a certified buyer, all of our ginseng has to be purchased from Ontario ginseng farmers to signify that our ginseng is 100% authentic and Canadian grown.
CGC Ginseng Inc is a vertically integrated family business, meaning that we have control/advantage over the farming/distributions of ginseng from wholesale to retail level. We purchase in big bulk with a deep discount and we in turn pass those savings to our loyal customers.
Did you know that our ginseng products are top notch and hand selected with quality in mind? We can almost guarantee that you will be 100% satisfied with the quality of the products. However if you do wish to process a return/exchange for whatever reason we will gladly accept it too =).
We accept all returns within 15 business days under the following conditions:
The item must be unopened in its original condition
You have a maximum of 15 business days to submit a request for exchange/return upon receiving the product
Customer will need to be responsible for shipping cost of returning the products
Upon receipt of your returned product, we will process your refund in its original form of payment.